Privacy Policy
Your privacy matters. This notice explains what we collect, how we use it, and the choices you have.
Who we are
Gucci Accessories curates accessories such as bags, belts, scarves, sunglasses, and shoes. This privacy policy describes how we collect, use, and share personal information when you visit our website, contact us, or make a purchase.
Data Controller: Gucci Accessories, 415 W 13th St, New York, NY 10014, USA. Email: [email protected]
Information we collect
- Account & profile details: name, email, password (hashed), phone number, preferences.
- Order & payment details: shipping/billing address, items purchased, price, payment method, transaction identifiers. Payments are processed securely by third-party processors; we do not store full card numbers.
- Communications: emails, messages, and support inquiries, including metadata and timestamps.
- Device & usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and interactions with site features.
- Cookies & similar technologies: identifiers that help us remember your preferences, improve performance, and personalize content.
- Marketing preferences: newsletter opt-in status and engagement with our emails.
- Social & referral data: when you arrive via ads or social media, we may receive campaign or referral information.
Sources of information
- Directly from you: when you browse, create an account, place an order, or contact support.
- Automatically: via cookies, pixels, and analytics tools when you use our site.
- From service providers: payment processors, fraud prevention and delivery partners supply updates related to transactions and shipments.
- From advertising partners: ad networks or platforms that help us measure and improve campaigns.
- Publicly available sources: where permitted by law (e.g., to verify addresses or prevent fraud).
How we use information
- Provide our services: process orders, ship products, handle returns, and provide customer support.
- Personalize & improve: remember preferences, tailor content, and enhance site functionality.
- Marketing & promotions: send newsletters and offers, show relevant ads, and measure performance.
- Security & fraud prevention: protect accounts, investigate suspicious activity, and enforce policies.
- Legal compliance: satisfy tax, accounting, and regulatory requirements.
- Research & analytics: understand site usage to guide product and experience improvements.
Legal bases for processing (EU/UK GDPR)
- Contract: to fulfill purchases and provide requested services.
- Legitimate interests: site security, fraud prevention, analytics, and personalized experience (balanced against your rights).
- Consent: where required for email marketing or non-essential cookies.
- Legal obligation: record-keeping and compliance with applicable laws.
Data retention
We keep personal information only as long as necessary for the purposes described, including to comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Typical retention periods:
- Order records: up to 7 years (or as required by law).
- Support communications: up to 3 years after resolution.
- Marketing data: until you unsubscribe or your consent is withdrawn, then added to a suppression list.
- Cookies: per their specific lifetimes; see Cookie Preferences for details.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (HTTPS), access controls, and regular reviews. No method of transmission or storage is completely secure; please keep your account credentials confidential.
International data transfers
We may transfer, store, and process information in countries other than where you live. When we transfer personal data internationally, we rely on recognized safeguards such as Standard Contractual Clauses, and we take steps to ensure an appropriate level of protection.
Your privacy rights
Your rights depend on your location and applicable laws. Subject to exceptions, you may have the right to:
- Access, correct, or delete your personal information.
- Receive a portable copy of your data.
- Opt out of targeted advertising, the sale or sharing of personal information, and certain profiling.
- Withdraw consent where we rely on consent.
- Object to or restrict certain processing.
- Appeal a denial of your request (US states).
How to exercise: Email [email protected] with your request and the email address used on our site. We will verify your identity and respond within the timeframe required by law. Authorized agents may submit requests where permitted, subject to verification.
EU/UK residents
You may lodge a complaint with your local data protection authority. If we rely on legitimate interests, you may object to processing; we will honor your objection unless we demonstrate compelling legitimate grounds.
US state laws (e.g., CA, CO, CT, UT, VA)
Depending on your state, you may opt out of targeted advertising and the sale/sharing of personal information. See Opt-out tools below. California residents: see “Notice for California Residents.”
Notice for California Residents
We collect the following categories of personal information as defined by the California Consumer Privacy Act (CCPA/CPRA): identifiers, customer records, commercial information, internet or network activity, geolocation (approximate), and inferences. We do not knowingly collect sensitive personal information beyond limited payment-related data handled by processors. We retain information as described above. We do not sell personal information for money; we may “share” for cross-context behavioral advertising. You have the right to opt out and to limit use of certain information.
Do Not Sell/Share & Opt-out of Targeted Advertising
Depending on your location, you may opt out of the “sale”/“sharing” of personal information and targeted advertising. Use the tools below and adjust browser or device settings (including enabling Global Privacy Control, which we honor when reasonably detectable).
Site preferences
Adjust cookie categories that impact advertising and analytics.
Global Privacy Control (GPC)
If your browser sends a GPC signal, we treat it as a request to opt out of sale/sharing and targeted advertising on this browser.
Email marketing
Click “unsubscribe” in our emails or contact us to opt out of marketing communications.
Children’s privacy
Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this policy to reflect changes to our practices or legal requirements. We will post the updated version with a new effective date. Material changes will be highlighted where appropriate.
Contact us
Gucci Accessories415 W 13th St, New York, NY 10014, USA
Email: [email protected]